Refund Policy
Last updated: June 4, 2026
1. Return Window
We accept returns within 30 days of the delivery date. Items must be unused, unworn, and in their original packaging with all tags attached.
2. How to Return
To initiate a return, contact us at support@shopflowra.com with your order number. We will provide a prepaid return label for domestic orders.
3. Refund Processing
Once we receive and inspect your return, refunds are processed within 5–7 business days. The refund will be issued to your original payment method.
4. Non-Returnable Items
Items marked as final sale, gift cards, and items that have been worn, washed, or altered are not eligible for return or refund.
5. Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos. We will arrange a replacement or full refund at no cost to you.
7. Contact Us
For any questions about returns or refunds, please reach out to support@shopflowra.com.